1. PARTIES

This Agreement has been signed between the following parties under the terms and conditions stated below:

A. “BUYER” (hereinafter referred to as the "BUYER")

B. “SELLER” (hereinafter referred to as the "SELLER")

Name-Surname:
Address:

By accepting this agreement, the BUYER acknowledges in advance that if the BUYER confirms the order subject to the contract, the BUYER will be under the obligation to pay the price of the order and any additional charges, such as shipping fees or taxes, as specified, and has been informed about this obligation.

2. DEFINITIONS

The following terms shall have the meanings given below in the implementation and interpretation of this agreement:

MINISTER: The Minister of Customs and Trade,
MINISTRY: The Ministry of Customs and Trade,
LAW: Law No. 6502 on Consumer Protection,
REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188),
SERVICE: Any consumer transaction, other than the supply of goods, performed or committed to be performed for a fee or benefit,
SELLER: The company offering goods to the consumer within its commercial or professional activities or acting on behalf of or in the name of the goods provider,
BUYER: A natural or legal person acquiring, using, or benefiting from a good or service for purposes unrelated to their commercial or professional activities,
WEBSITE: The website owned by the SELLER,
ORDERING PARTY: A natural or legal person requesting a good or service via the SELLER's website,
PARTIES: The SELLER and the BUYER,
AGREEMENT: This agreement concluded between the SELLER and the BUYER,
GOODS: Tangible movable property subject to shopping and intangible goods prepared for use in electronic environments, such as software, sound, or images.

3. SUBJECT

This agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts concerning the sale and delivery of the product, the qualifications and sale price of which are stated below, ordered by the BUYER electronically via the SELLER's website.

The prices listed and announced on the website are sales prices. The announced prices and promises remain valid until updated and modified. Temporarily announced prices, however, remain valid until the specified period ends.

4. INFORMATION ABOUT THE SELLER

Title:
Address:
Phone:
Fax:
Email:

5. INFORMATION ABOUT THE BUYER

Recipient Name:
Delivery Address:
Phone:
Fax:
Email/User Name:

6. INFORMATION ABOUT THE ORDERING PARTY

Name/Surname/Title:
Address:
Phone:
Fax:
Email/User Name:

7. INFORMATION ABOUT THE PRODUCT(S)/SERVICE(S)

1. The main characteristics of the goods/product(s)/service(s) (type, quantity, brand/model, color, unit) are available on the SELLER's website. During campaigns organized by the SELLER, you can review the basic features of the product during the campaign. The campaign remains valid until the campaign date ends.
2. The prices listed and announced on the website are sales prices. These prices and commitments remain valid until updated and modified. Temporarily announced prices, however, are valid until the specified period ends.
3. The total price of the goods or services subject to the contract, including all taxes, is shown below:

Shipping Fee:
Total:

Payment Method and Plan:
Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:

4. The shipping cost of the product is to be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title:
Address:
Phone:
Fax:
Email/User Name:

Invoice Delivery: The invoice shall be delivered to the invoice address along with the order at the time of delivery.

9. GENERAL PROVISIONS

9.1. The BUYER declares, accepts, and undertakes that they have read and acknowledged the preliminary information regarding the main features of the product subject to the contract, its sales price, payment method, and delivery terms on the SELLER’s website and have confirmed it electronically. The BUYER’s confirmation of the Preliminary Information electronically before the conclusion of the distance sales contract indicates that the BUYER has obtained the required information about the address to be provided to the BUYER by the SELLER, the main features of the ordered products, their price inclusive of taxes, payment, and delivery details accurately and completely.

9.2. Each product under the contract is delivered to the BUYER or the person/institution indicated by the BUYER within the time specified in the preliminary information on the website, provided it does not exceed the legal period of 30 days, depending on the distance of the BUYER’s place of residence. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3. The SELLER declares, accepts, and undertakes to deliver the contracted product completely, in accordance with the qualities specified in the order, along with warranty certificates, user manuals, and any required documents, free from defects, and in compliance with legal regulations and standards. The SELLER will execute the agreement in good faith, maintain and improve service quality, act with due diligence during performance, and exercise caution and foresight.

9.4. Before the deadline for fulfilling the contractual obligation, the SELLER may provide a product of equal quality and price by informing the BUYER and obtaining their explicit consent.

9.5. In cases where the execution of the ordered product or service becomes impossible, the SELLER shall inform the BUYER within 3 days of becoming aware of the situation and refund the total amount to the BUYER within 14 days.

9.6. The BUYER accepts, declares, and undertakes that they will confirm this Agreement electronically for the delivery of the contractual product and that if, for any reason, the product's price is not paid or is canceled in bank records, the SELLER is released from the obligation to deliver the product.

9.7. After the product subject to the contract has been delivered to the BUYER or the person/institution indicated by the BUYER, if the product price is not paid to the SELLER due to unauthorized use of the BUYER’s credit card, the BUYER undertakes to return the product to the SELLER within 3 days at the SELLER's expense.

9.8. The SELLER accepts, declares, and undertakes to notify the BUYER if they cannot deliver the contractual product on time due to force majeure or other extraordinary circumstances beyond their control. In such cases, the BUYER has the right to request the cancellation of the order, replacement of the product with an equivalent one, or the extension of the delivery period until the impeding circumstances are resolved. If the order is canceled, the SELLER will refund the amount paid by the BUYER within 14 days for cash payments or initiate the refund process with the relevant bank within 14 days for credit card payments. The BUYER acknowledges that delays in the bank’s refund process cannot be attributed to the SELLER.

9.9. The SELLER is entitled to contact the BUYER via letter, email, SMS, telephone, and other means for communication, marketing, or notification purposes, using the contact details provided during registration. By accepting this Agreement, the BUYER consents to these communications.

9.10. Before receiving the product, the BUYER must inspect it and not accept damaged or defective items such as crushed, broken, or torn packaging. Accepted goods are deemed undamaged. Once delivered, the BUYER is responsible for maintaining the product in good condition. If the right of withdrawal is exercised, the product must remain unused, and the invoice must be returned.

9.11. If the credit card used in the transaction belongs to someone other than the BUYER, or if there is a security concern before delivery, the SELLER may request identity verification documents from the cardholder. If the requested documents are not provided within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares, accepts, and undertakes that the personal and other information provided during membership registration is accurate and will compensate the SELLER for any damages incurred due to false information.

9.13. The BUYER accepts to comply with all legal regulations while using the SELLER's website and is solely responsible for any legal and penal consequences arising from violations.

9.14. The BUYER shall not use the SELLER’s website in a way that violates public order, general ethics, or the rights of others. The BUYER shall not engage in any activities, such as spam or virus distribution, that hinder others' use of the website.

9.15. The SELLER’s website may contain links to third-party websites. These links are provided for the BUYER’s convenience, and the SELLER does not endorse or guarantee the content of these external sites.

9.16. Members violating any provisions of this Agreement will be held legally and criminally responsible for their actions and shall indemnify the SELLER against all damages and legal consequences.

RIGHT OF WITHDRAWAL

10. RIGHT OF WITHDRAWAL
10.1. The BUYER, in the case of a distance contract for the sale of goods, has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to the BUYER or the person/entity indicated by the BUYER, without any legal or penal liability and without providing any justification, by notifying the SELLER. For distance contracts related to service provision, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised for service contracts where the performance of the service begins with the consumer's consent before the withdrawal period ends. The costs arising from the use of the right of withdrawal are borne by the SELLER. By accepting this agreement, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.

10.2. To exercise the right of withdrawal, a written notice must be sent to the SELLER via registered mail with return receipt, fax, or email within 14 (fourteen) days, and the product must not have been used in accordance with the provisions of the "Products for Which the Right of Withdrawal Cannot Be Exercised" section of this agreement. If this right is exercised:

a) The invoice of the product delivered to the BUYER or a third party must be returned. (If the invoice of the product to be returned is issued to a corporate entity, the return must be accompanied by the return invoice issued by the corporate entity. Returns for orders invoiced to corporate entities cannot be completed unless a RETURN INVOICE is issued.)

b) The return form,

c) The product to be returned, including its box, packaging, standard accessories (if any), must be delivered complete and undamaged.

d) The SELLER is obliged to refund the total amount and return any documents that place the BUYER under financial obligation within 10 days of receiving the withdrawal notice and to accept the return of the goods within 20 days.

e) If a decrease in the value of the product or the impossibility of return arises due to the BUYER's fault, the BUYER is liable to compensate the SELLER for damages in proportion to their fault. However, the BUYER is not responsible for changes or deterioration caused by the proper use of the product or goods within the withdrawal period.

f) If the use of the right of withdrawal causes the campaign limit set by the SELLER to be exceeded, the discount amount utilized within the campaign is canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for the following products as per the Regulation:

• Products prepared in accordance with the BUYER's requests or personal needs and are not suitable for return,
• Bottom parts of underwear, swimwear, and bikini bottoms,
• Makeup products,
• Single-use items,
• Goods that are at risk of spoilage or have the potential to expire quickly,
• Products whose packaging has been opened after delivery and are unsuitable for return for health and hygiene reasons,
• Products that are mixed with other products after delivery and are inseparable by their nature,
• Periodical publications such as newspapers and magazines, except those provided under subscription agreements,
• Services performed instantly in an electronic environment or intangible goods delivered to the consumer instantly,
• Audio or video recordings, books, digital content, software programs, data recording, and storage devices, and computer consumables if their packaging has been opened by the BUYER.

Cosmetic and personal care products, underwear products, swimwear, bikini, books, copyable software, and programs, DVDs, VCDs, CDs, and tapes, as well as stationery supplies (toners, cartridges, ribbons, etc.), must be unopened, untested, undamaged, and unused to be returned.

12. DEFAULT AND LEGAL CONSEQUENCES
If the BUYER defaults on payment transactions made by credit card, they agree, declare, and undertake to pay interest and be liable to the bank within the framework of the credit card agreement made with the card-issuing bank. In this case, the relevant bank may resort to legal remedies, and the BUYER agrees to pay any resulting expenses and attorney fees. In any case, if the BUYER defaults on the debt, they agree to compensate the SELLER for damages and losses incurred due to the delayed performance of the debt.

13. COMPETENT COURT
In disputes arising from this contract, complaints and objections can be submitted to the consumer arbitration committee or consumer court in the BUYER's residence or where the consumer transaction was conducted, within the monetary limits specified below:

As of 01/01/2017, for 2017:
a) For disputes under 2,400 (two thousand four hundred) Turkish Liras, district consumer arbitration committees,
b) For disputes between 2,400 (two thousand four hundred) and 3,610 (three thousand six hundred ten) Turkish Liras in provinces with metropolitan status, provincial consumer arbitration committees,
c) For disputes under 3,610 (three thousand six hundred ten) Turkish Liras in provincial centers without metropolitan status, provincial consumer arbitration committees,
d) For disputes between 2,400 (two thousand four hundred) and 3,610 (three thousand six hundred ten) Turkish Liras in districts of provinces without metropolitan status, provincial consumer arbitration committees are authorized.

This agreement is concluded for commercial purposes.

14. EFFECTIVENESS
The BUYER accepts all terms of this agreement upon making the payment for the order placed on the Site. The SELLER is responsible for ensuring that the necessary software arrangements are made to obtain the BUYER's confirmation that this agreement has been read and accepted before the completion of the order.

SELLER:
BUYER:
DATE: